Case Study: The Emerald Peek Rehabilitation and Nursing Center (April 2017)

Patients Age: 84
Admission Date: 3/23/2017
Admitted From: NewYork Presbyterian / Hudson Valley Hospital
Discharge Date: 4/12/2017
Discharged To: Home
Length of Stay: 19 days
Reason for stay: To increase functional mobility, core strength, balance and coordination due to a possible CVA, vertigo and hernia repair.
How did this resident hear about The Emerald Peek? Through a family member

Details of Experience:

We were excited to welcome Roy Adams to The Emerald Peek Rehabilitation and Nursing Center on March 23, 2017 from New York Presbyterian. Mr. Adams was a patient at the hospital due to a possible cerebrovascular accident (CVA) with a recent onset of vertigo and a hernia repair.

While recovering at the hospital, Mr. Adams and his family had several options for short term rehabilitation. Mr. Adams chose The Emerald Peek Rehabilitation and Nursing Center due to the close proximity to his family and the renovated rehabilitation gym.

Katie Cullum, our Patient Concierge, greeted Mr. Adams upon his arrival, welcoming Roy and his family to The Emerald Peek. Our clinical team, including our RN Care Manager, Unit Manager and Directors of Rehabilitation, Dietary, Activities and Social Work met with Rene. Each team member welcomed Mr. Adams and took the time to find out what each could do to make his experience exceptional at The Emerald Peek. It was during those conversations that we discovered Roy is very close to his family and his family wanted to spend as much time with him as possible. We brought meals up to the family throughout his first weekend to make sure that both Roy and his family were as comfortable as possible.

Weeks 1-3 of Patient’s Stay:

Within three hours of admission, our rehabilitation team met with Roy and his family. Everyone involved was very determined to ensure Roy was up and building his strength as soon as possible. Tosin, our occupational therapist, determined that toileting, grooming and lower body dressing were the areas of focus, while in physical therapy, Karen honed in on bed mobility, stand and pivot transfers and stairs, since Roy had 12 stairs to climb to get into his home. Within the first seven days, Roy improved to a supervision only goal with all the areas of occupational therapy and the two areas of physical therapy. Roy also reached four stairs in his first seven days. Rehabilitation had now determined it was time to move on to long term goals for Roy. Within Roy’s first 14 days, Roy had not only accomplished all his short term goals, including eight stairs, he was able to reach his long term goals of ambulating 250 feet, he became fully independent with bed mobility, toileting, lower body dressing and hygiene / grooming. It was time for Roy to go home!

Within 3 Days of Patient’s Discharge:

Roy was discharged home on April 12, 2017. On his last day, Roy told us how surprised he was that he was leaving so soon. “I expected it to be fast. I didn’t expect it to be this fast. You made me feel like I was the most important patient here. I am so very happy to be going home!”